FAQ
Shipping
At Maulovo, we offer free shipping on all orders — no minimum purchase required.
Processing & Delivery Time
Our standard processing time is 1–2 business days.
Once your order has been processed, delivery typically takes 5–8 business days.
We always work to ensure your package arrives as quickly and smoothly as possible.
Order Tracking
Every order includes a tracking number.
Once your shipment is processed, you’ll receive an email with your tracking details so you can follow your delivery at any time.
30-Day Easy Returns
Maulovo Return Policy
You have 30 days from the date of delivery to request a return or exchange.
Approved refunds are issued to the original payment method.
Conditions:
Items must be unused, in their original condition, and in their original packaging.
Returns that do not meet these requirements — or are not the result of an error on our part — are not eligible.
Return shipping is the customer’s responsibility, except in cases where the product is defective or incorrect.
Start your return by contacting us at info@maulovo.com.
Safe & Secure Payments
Shop with complete confidence using our secure and trusted payment options.
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Pay easily with your credit or debit card
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All transactions are protected by SSL encryption
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Payments are processed through trusted and reliable partners
Enjoy fast, seamless checkout with no hidden fees.
At Maulovo, your security always comes first — we ensure every payment is smooth, safe, and dependable.
Customer Care & Friendly Support
Your experience matters to us.
Our dedicated support team is available to assist you with any question, at any time.
We aim to respond to all inquiries within 12 hours, so you’re never left waiting.
Need help?
📧 Email us at info@maulovo.com — we’ll take care of everything.
With Maulovo, you can shop with full confidence — we’re here for you every step of the way.
Lifetime Warranty
Every piece of jewelry comes with our lifetime craftsmanship guarantee.
We want you to truly love your purchase — and if for any reason you don’t, you can simply return it for a full refund.